Bad day

why does all the bad things have to happen to him? 1st tech support ANZ is closing down. and he is offered a position he doesn't like and can't excel. i know he is really upset about it but nothing much can be done. It's management decision which can't be changed and he has got no say at all.

and now he lost his SE P1 mobile phone which he used for less than a year. why are all the bad things happening to him? and why does it have to happen at the same time?

i really hope this is just another bad dream. things will be back to normal when i wake up; TS anz is not closing down, he is performing as a team lead....

i'm feeling so helpless now. how can i help?